Page 168 - Drive First Gear Complete - Web

CLOSING

THE RENTAL

AGREEMENT

BREAKING IT DOWN

Sit down with your learning coach to go over a recent Rental Agreement. Make sure you understand
each part of the form, and ask questions.

What do you think are important parts of the rental agreement and why?

Section Why it's important

➊ WELCOME & ORIENTATION / TRAINING ROADMAP

➋

➌

➍

➎

➏

Ask your learning coach about two parts they usually have to spend more time explaining to their
customers. What are their tips for explaining them quickly, but thoroughly?

➊

➋

Extra Credit
How well do you think you know the Rental Agreement? Before you move on, spend some time
studying the terms in the Rental Agreement section of your book.
Once you feel confident in your knowledge, ask your manager to quiz you on five random terms until
you get all of them right. Remember: "If you close right, and close tight, they won't be past due on
renewal date night"

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