Page 182 - COMBINED QUESTIONS AND ANSWERS - EDITION 2019 - PART II_Neat

ICEGATE
Q-700: Write about the preparation and e-submission of documents to ICEGATE
A-700: The Customs Brokers may upload the documents through ICEGATE for getting
Shipping Bill /Bill of Entry.
The Exporters and Importers are required to send their documents-wise in PDF
format with digital signature, which may avoid delay and enables to sign the Customs
Brokers again for filing the documents to get BE/SB numbers. Sending the documents in
other formats to Customs Brokers may take time to upload the same.
The following stipulated guidelines on PDF documents:
1. File size should not exceed 1MB;

2. No Stapler Mark/Punch Hole permitted;
3. Document should not scan with Fold;
4. Each Invoice and Invoice related document should be uploaded separately;
5. If the Document is more than 1MB, say for example an Invoice with 2000
items, or an Invoice with 100 pages. We can split the invoice in 4 PDF files
with 25 pages each and upload.
Q-701: Steps to update registered email id at ICEGATE
A-701: The registered ICEGATE users can able to update their registered email ids through
the ICEGATE portal. This functionality will only be available post login into the account. The
steps to update the registered Email ID:
(i) User needs to enter valid user Name and password
(ii) Once the login is successful, select the ‘UPDATE EMAIL’ option

(iii) User needs to enter the current registered email address and click on send button
(iv) Enter the OTP received on the current email ID
(v) After successful authentication of the OTP for current email ID, user needs to
provide New Email id and click on ‘Send OTP’ button
(vi) Enter the OTP received on new email id and click on ‘Enter OTP’ button
(vii) Once the OTP is verified, Email ID of the user will be updated & user will get the
popup for Email ID successfully updated.
If OTP received after session expires, the same OTP can be used for 2 hours. User needs to
perform the following steps:

(i) Log in with valid username and password
(ii) Click ‘Update Email’ link, displayed on left panel of the webpage
(iii) Following page will be displayed, on this page user needs to click ‘I already have an
OTP’
(iv) This will redirect the user where s/he needs to provide the OTP (either it could be
for current email id or new email id)
Q-702: Mandatory checking of IEC/CB wise summary report in ICEGATE
A-702: The Importers, Exporters and Customs Brokers can visit the ICEGATE website
(www.icegate.gov.in) daily and check the summary of Bills of Entry and Shipping Bills filed by
them in their name from IEC wise summary report and CHA wise summary report menu

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