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Figure | The EIC Conceptual Framework of IC Performance Indicators

4.5.1 A Set of Human Capital Performance Indicators

Dimensions Indicators

1. Productivity

- Productivity of human capital (profit, cash flow and sales per employee)

- Sales and profit per expert / professional (which directly contributes to value creation)
- The share of employees in the total number of employees who successfully realize the defined

goals in a certain period
- Number of employees/managers who are rewarded for outstanding work or business

performance.

2. Knowledge and education

- Workforce qualification structure of an enterprise
- The willingness of employees to develop additional skills

- Average employee satisfaction regarding the development of individual competencies
- The number of useful accepted and applied ideas and suggestions for innovations offered by the

employees

By : Enas Mekki Managing Intellectual & Human Capital