Page 86 - EW JAN 2022
P. 86

EW SPOTLIGHT FEATURE




         3 Steps to Building Efficient School


                     Fee Management Systems





              i! I am Danish, co-                                                 match the amounts with your
              founder of SchoolPad.                                               internal reports and bank
         HIn the past eight                                                       statements. This process is so
         years since inception, I have                                            powerful it will help you identify
         been majorly involved with                                               all inconsistencies and fix them
         schools in helping build their                                           quickly.
         fee management processes
         and systems to make fee                                                  3. Monitoring: Monitoring
         collections more consistent and                                          builds reliability and trust in the
         error-free.                                                              entire fee collection process,
            During this journey, I                                                a significant area of concern
         came across many common                                                  of school managements
         problems. Among them: school                                             and owners. Therefore, it’s
         fee records don’t match with                                             pertinent to develop a daily
         bank account statements;                                                 reporting system for school
         timely reminders aren’t sent;                                            managements and owners.
         parents don’t remember the                                               These reports must highlight
         exact fee amount and pay                                                 the critical elements of fee
         incorrectly... and the list goes                    Danish Kundra        collection such as receipts
         on and on.                                        Co-founder at SchoolPad   cancelled or re-generated,
            By working closely with                                               concessions awarded with
         the staff members of various                                             details, backdated receipts,
         reputed schools, I identified these issues   that clearly explains all the steps and the   etc. This data will make the system more
         and along with my SchoolPad team,   role of individuals concerned with fees   transparent making it more reliable. Now,
         addressed them accordingly by building   collection. A concerted effort is required to   these could be a set of manual reports
         solutions.                       build clarity on this issue through proper   being presented daily to management
            Following is a consolidation of all   training and documentation. The result   at the end of day or automated reports
         these learnings and a simple 3-step   will be a system that will automatically   generated and mailed through the fee
         process that will help your school build   take care of the accuracy of your fee   collection software to key management
         an efficient, error-free, and reliable fee   collections and improve the payment   personnel.
         management system.               experience for parents.             Building systems and processes are
                                                                           time consuming yet essential to build and
         1. Build Clarity: This, in my opinion,   2. Reconcile Regularly: This is the   grow a school. Once strong processes
         is the most crucial step which takes   second most important step, especially   and systems are in place, school
         care of most problems during the fee   when you have multiple fee collection   managements and owners can focus
         collection process. Some issues of   modes (online, bank deposit, cheque,   entirely on the school’s overall growth
         concern are: Who collects fees? What is   cash etc.). Keeping a record of receipts   rather than spend precious time to fix
         the application process for concessions?   is only one part. It is essential to have a   daily operational issues.
         Who approves concessions and who can   process in place to reconcile the records   I hope you found this article helpful. In
         apply for it? Who exempts fines? What is   of the previous week, once every week.   case you are facing similar issues in your
         the fine exemption process? Who assigns   Select a day according to your   school, do reach out to me at danish@
         the transport fee? What is the process to   settlement dates, considering cheque   schoolpad.in. Would love to chat with you
         opt for transport fee? And so on.   or online fee payments, so you can   and work with you to resolve these issues
            Basically, all one needs is a flow chart   reconcile the entire previous week and   and make your life easier.


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