Page 379 - Crisis in Higher Education
P. 379

Index





             A                                   quality, 245
                                                 recommendations, 252–253
             AACSB, see Association to Advance   skyrocketing administrative salaries,
                    Collegiate Schools of Business    246–247
             “Academic budget,” 113              structure, change of, 247–251
             Access to higher education, 51–53
               costs and, 52                     trifurcated customer, 235
                                                 value stream mapping, 245
               factors addressing, 48         Administrators, rise of, 76–79, 139
               high school graduation rates, 53  Advanced placement (AP) courses,
               limited, 64                            134, 299
             Accreditation agencies, 18–21, 193  American Council of Higher Education
             ACE, see American Council of Higher      (ACE), 78
                    Education                 Association to Advance Collegiate Schools
             Adjunct professors, 10                   of Business (AACSB), 20
             Administration and management,
                    reforming of, 223–255     Attitudes, see Changing attitudes and
               administrative productivity, increase   expectations
                    of, 239–246
               administrative structure, 224–226  B
               board of trustees, 224         Bachelor of science in nursing (BSN), 137
               changing organizational culture,   Blended learning, 213
                    231–235                   Board of trustees, 224
               configuring a solution, 230    Branch campuses, elimination of, 247–248
               continuous improvement, 245    Bureau of Labor Statistics, 137
               creating an external ruling class,   Business faculty members, 79
                    227–230
               decentralizing decision making,
                    236–237                   C
               driving forces for change, 251  CAD, see Computer-aided design
               eliminating branch campuses, 247–248  CAE, see Computer-aided engineering
               executing mergers, 247         California Dream Act, 186
               “GM perspective,” 231          California Middle Class Scholarship, 186
               impact on higher education outcomes,   CAM, see Computer-aided manufacturing
                    251–252                   CAO, see Chief Academic Officer
               involving faculty in planning and   Changing attitudes and expectations,
                    managing the university,          121–142
                    237–239                      becoming debt-free, 131–134
               lean thinking, 244                best value vs. best university, 125–128
               management practices, change of,   curriculum match, 131
                    235–247                      driving forces for change, 138
               middle managers, 233              earning and saving more while
               outsourcing of nonstrategic services,   keeping costs low, 129–131
                    248–251                      educational database, creation of, 129


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