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IAAF W ORLD U18 REPORT

e LOC Accommodation Directorate was involved e directorate are still following on clearing pro-
in the securing and approval of the above-mentioned curement issues and pending payments for hotel
areas of accommodation. Formulation of contracts service providers and perform reconciliations of
and signing was conducted under the leadership and activities in preparation for audit and accountability
guidance of members from the LOC legal directorate. administration.

During Event e directorate is also in the process of returning all
the items and facilities in its possession for onwards
During the events, the directorate together with disposal by the relevant offi ces.
other directorates communicated and organized for Successes
safe delivery of the guest to their respective hotel
KYEB

rooms and advised on various essential information
• Eff ective and effi cient delivery of accommoda-
that gave the visitors the basic orientations. A total of
tion services within the proposed and planned
approximately 60 volunteers were distributed among
the various accommodation sites. e main duties
framework.
of these volunteers included manning the Welcome
• Positive feedback from athletes and delegates.
This evident from the recommendations from
desk at the reception areas. is included provid-
ing event-related information and disseminating
local newspapers and the athletes at the village
and in diff erent hotels.
requests to the relevant directorates. ey also dealt
with daily check-in and check-out of guests. is
• Experience gained from the event is invaluable
included handing out and receiving of room keys
• Good co-ordination between the accommodation
directorate and the hotels
(applicable to Kenyatta University athletes’ village)
Challenges
e directorate received the athletes’ village and in
conjunction with various service providers man-
aged the service provision at the athletes’ village and
• Delay with accreditation which was not in sync
KENYA YEARBO0K
administered the bookings and helping the various
with zoning areas
embassies locate their visitors.
• Extra unexpected numbers that the hotels received
(over subscription)
Post event activities • Transport for accommodation teams from the
EDITORIAL BOARD
hotels especially the teams which arrived earlier
All the visitors, delegates and the athletes were also • Hitches of the administration of volunteers both
helped in clearance from the athletes’ village and in terms of the numbers (they were not adequate
record of their departures were documented and volunteers deployed) and their remuneration
those who experienced the challenges of scheduled issues resulting to poor receptions and low morale
departures were accommodated until arrangements that has created a negative impression among the
were done to have their fl ight details put in place. delegates and the athletes.
The directorates have embarked on the series of • Challenges of personalities pretending to be repre-
planned meetings to debrief on the events and plan senting the directorate and interfering and bring-
for the post event phase which include preparation ing confusion among the hotel service providers.
of the detailed reports on the diff erent aspects of the • Lack of stable overall organizational structure
championships. that spells clear coordination, division of labours

ACTIVITIES AND OCCURENCES DURING WORLD U18 CHAMPIONSHIPS | 131