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WORLD U18











                                                                         vouchers.
                                         Nyayo 6
                                                                     15.      e housekeeping staff  replenished linen (Towels
                        Countries                   No of People         and beddings) and toiletries (Tissue, Toothpaste,
                                                                         soap, shower cap, shampoo) upon request by
                        French                      43                   the teams.
                        Kenya                       72               16.   Bottled water at the village was available.
                                                                     17.   Transport schedule to Kasarani stadium was
                        Israel                      13                   posted at the reception desk daily.
                                                                     18.   We issued the teams Shukas, Vikoys, pens and
                        Total                       128
                                                                         key holders and they were pleased with the gifts.
                  KYEB
                       Nyayo 6:    e total numbers of countries in Nyayo 6 were
                                                                     Challenges
                       3 and a total of 128 athletes
                                                                     1.   Volunteer accreditation clearance was delayed
                                                                         hence the volunteers did not report to their sta-
                       What worked
                                                                         tions in good time.
                                                                     2.      ere was a delay in pickup of volunteer uni-
                       1.   Training of volunteers on the rooming process
                                                                         forms during the event days and this aff ected
                           and a dry run of the room allocation process.
                                                                         there reporting to duty.
                       2.   Sorting and arranging keys per block.
                                                                     3.   Pick up of volunteers from Kasarani was delayed
                       3.   We confirmed that all rooms had been num-
                                                                         due to lack of transport.
                           bered.
                       4.   Volunteers were to receive and direct the athletes
                                                                         the event day and this aff ected their duty sta-
                           by country to respective blocks as guided by the
                                                                         tions.
                           rooming plan.                             4.      e volunteers were called for meetings during
                                                                     5.   Kuwait team members checked out upon arrival
                       5.   Athletes reported at the reception desk for check
                     KENYA  YEARBO0K
                                                                         at the village.    ey were disappointed with the
                           in.
                                                                         size of the rooms and the fact that they had to
                       6.   The athletes registered at the reception desk
                                                                         share a bathroom.    ey expected a room that
                           during check in.
                                                                         was en suite.
                       7.      e Receptionist handing over the keys to the
                      EDITORIAL BOARD
                                                                     6.   In the fi rst two days when the teams checked
                           team leaders
                                                                         in, water supply to the hostels did not fl ow into
                       8.   Athletes were directed to their various rooms.
                                                                         some of the Nyayo hostels. Majority of the team
                       9.   Sign out forms were prepared to ensure a smooth
                                                                         members threatened to check out.
                           fl ow of the checkout process.             7.   Israel team members checked out of the Nyayo
                       10. Cleaning of bathrooms, toilets and common     3 hostel and wanted to leave the village, but we
                           rooms was done on time and well by Parapet    intervened and took them to Nyayo 6 where they
                           cleaning services.                            were comfortable.
                       11.   Working tools at every reception desk were pro-  8.      e volunteers did not receive airtime and this
                           vided i.e. Stationary.                        affected communication amongst the team
                       12.   Information on arrival and departure of athletes   members.
                           was provided to the accommodation volunteers.  9.   Laundry services provider was contracted late
                       13.      e volunteers worked under two shifts the day   and hence laundering of the linen and bathrobes
                           and night shift.                              was delayed
                       14.      e volunteers would sign in when they reported   10.  Water supply to the hostels was minimal hence
                           to the work station. We had a central place where   some hostels e.g. Nyayo 1 had no water. Case
                           they would come to sign and pick their meal   example was when a water pipe that was sup-








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