Page 6 - Reef Tankers Agenda 1 June 2018_Neat

Reef Tankers 1 June 2018

Link2Link Umbrella Provident Fund Ditsa 12/8/38141:7
Link2Link Umbrella Provident Fund Reef Fuel Oil Distributors 12/8/38141:8
Link2Link Umbrella Provident Fund Ambit Agencies 12/8/38141:9
Link2Link Umbrella Provident Fund Reef Tankers 12/8/38141:10

Rules Summary:
Reef Fuel Oil
Description All Members
Distributors
Normal Retirement Age: 65 65
Employer Contributions 10.0000% 14.0000%
Risk Benefits 1.6080% 1.6080%
Monthly Admin Fee 0.2876% 0.2876%

Monthly Consulting Fee 0.2379% 0.2379%
Support Services Fee 0.0202% 0.0202%
Total 12.1537% 16.1537%

10. COMMUNICATION

Item Frequency Next Due Comment
Newsletters After each The draft quarterly newsletter is included
meeting as (Annexure D).
Benefit Statements Annual 1 June 2018
Web Statements Ongoing Upon Request
Members Close to Ongoing
Retirement

Action: Manco to discuss communication requirements.

11. COMPLAINTS

The Manco should note all complaints from members/beneficiaries of the Fund (or otherwise)
including Pension Fund Adjudicator Complaints or otherwise. This would effectively consist of
a summarised record of any complaints received by the Fund and the resolution thereof. It
can offer insight into potential areas of concern.

Action: To discuss action to be taken upon receipt of complaints.

12. EDUCATIONAL UPDATE

An update on the developments in the industry is included for Manco’s perusal (Annexure E).

13. GOVERNANCE

13.1 Service Provider Evaluations

The Manco will assess the performance of the service providers at each meeting in
terms of Key Performance Indicators (KPIs). This will enable the Manco to establish
where service delivery needs improvement and to take corrective measures where
required. The KPI Scorecard is attached to the Agenda.

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