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Message



       From Kyle





       Another fall is upon us, and that means harvest has been in full
       swing for the last several weeks. In fact, this year’s harvest began
       earlier than in recent years and has been completed across many
       areas of Western Canada.


       While the quantity and quality of crops   This project has generated a lot   how we can best help them achieve
       differ each year, what never changes is   of interest and enthusiasm in the   success. It is also one of several ways
       our need to focus on providing the best   community, and we look forward to   that will help us target where we need
       customer service year round across   accepting deliveries there next summer.  to keep focusing our investment dollars
       our asset network. It’s critical that we   Over in Vegreville, ground work is   including our assets, technology and
       consistently maintain this focus, and   underway and the foundation is in the   the ongoing training and development
       ensure that we provide our customers a   process of being completed in preparation   of our staff. Initiatives like this one and
       high level of service regardless of what’s   for the concrete pour there, which is   others are driven by the fact that our
       happening in global markets or industry   expected to take place later this fall.   business is dynamic and constantly
       events that are outside of our control.                                    evolving. We can’t afford to stand still,
                                            In both instances these new facilities
       Currently, we have two major projects   represent a long term commitment   and our processes and how we approach
       underway that support our focus      to our customers, and confidence that   our business can never remain static.
       on service.                          these regions will continue to play   We need to keep having meaningful
                                                                                  conversations with our customers
                                            an important role for us as we work   to understand their needs. By doing
       A few weeks ago, we completed        towards executing on our mission to   this consistently, we can ensure that
                                            connect more customers to more places.
       the concrete pour of our new         By revitalizing our presence in key   we’re moving in the right direction and
                                                                                  providing the value that they need.
       facility at Wadena, a milestone      areas and addressing gaps in our asset   Have a great fall, and please stay safe.
       moment that is the culmination       network, we are looking to the future   Kyle
                                            and sustainable, long term growth.
       of months of planning                Recently, we also distributed a survey
       and preparation.                     targeting thousands of customers in our
                                            network, to better understand what we’re
                                            doing well as a company and where
       In six days the facility went from ground   we need to improve. Engaging with our
       level to over 130 feet in height, with a   customers in this way is an important
       large crew working around the clock to   touch point for us, and will help us refine
       successfully complete it.            our value proposition and determine




                               At Viterra, people are our greatest strength.

               Please visit our Careers page regularly for exciting new opportunities across our company.
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