Page 25 - QDigitz
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Q!Digitz Vol 1 Aug 2019
This would ensure the boundary of operation
remains the same and the parameters are also
remained the same, as we measure the e ort
impact.
In this model, we measure the outcome produced
and e ort spent together.
We can use the unit of e ort spent towards This costing will also help in knowing when is the
outcome for productivity. However, the outcome cut-o period by which the RPA investment will
itself can have a multi-dimension in such cases we start giving bene ts. This method is simpler and
may or may not use a composite weightage. The provides better clarity in results. However, what if ,
below given picture depicts a case of Application the RPA focus itself is not “Cost Reduction” but to
maintenance service, how the E ort computation improve compliance , Improve service Quality,
model with outcome can be used.
Improve Turn Around Time, in such cases these
changes has to be converted as Cost gure to add
to saving.
In RPA, everyone agrees that it pays bene t, but
it's di cult to evaluate exactly to what extent it
pays back. This happens because not the entire
service is getting applied with RPA , but often a
portion of the work. Hence data collection itself
has many challenges, hence the above given
In this outcome and e ort based productivity methods can help us focus macro number to get
approach, we can start measuring them after 3 the right feelers.
months of operation. We can either apply a by the
cost of human to account the bot, as few works by
junior resource the bot has taken over or with Productivity in Upcoming days
another method of one license is standard 9
hours. Alternatively, if a bot runs for 24 hrs The next phase of measuring productivity can
without interruption, then we may take 3 person touch on how the licenses are utilized, how do we
equivalents. Under any case, we are trying to improve the processes rst to an optimal stage
compare the outcome produced by the unit of and then apply RPA. We would move to speed up
e ort , before RPA and after RPA. and reduce the RPA scripting process and start
measuring the development practices too.
In a better way, we can go for cost reduction by
introducing RPA services. In this model, it did the RPA itself will have many improvement measures
work before the RPA period for a scope with a to aid in building productivity through RPA. The
certain cost and after RPA it reduces the cost. The Simpler way for now is to concentrate on cost for
cost computation here will consider all the cost similar quality in a scope , before and after RPA.
involved in Initial and Operational cost of the bot. Based on which we can increase the coverage for
RPA across platforms.
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