Page 9 - QDigitz
P. 9

Q!Digitz                                         Vol 1            Aug 2019









      Cooking an                                                 This  is  possible,  as  we  like  few  abilities  and
                                                                 characteristics across the regions. Does this mean
      Arti cial                                                  the globally successful products are successful in
                                                                 every region at the same level, and are they better

      Intelligence (A.I)                                         successful than regional products?  The  answer  is
                                                                 No. The regional variation, culture variation, likings
                                                                 all still has in uence but still there are something
      Recipe for Client                                          common always. This is the reason I feel A. I recipe
                                                                 is  better  suited  for  making  the  service  for  client
      Delight                                                    delight.




      There  is  a  huge  amount  of  client  satisfaction  data
      available  in  major  companies.  It  even  spreads
      across  years.  One  of  the  important  expectations
      from  any  quality  analyst  is  to  oversee  how  the
      product  or  service  is  realized  by  the  client.  And
      what  opinions  do  they  carry  about  the  service
      provider?  In  many  organizations,  the  client
      satisfaction score is still a surprise result, and then
       re ghting  or  appreciation  chain  starts.  They  store
      the data for overall baselining of how many satis ed
      clients they have. However, rarely we apply can we         I  believe  the  one  who  reads  has  a  basic
      predict  what  the  client  will  feel  and  rate  our     understanding of the Connectivity between A. I vs
      product/service based on existing data.                    Machine Learning vs Deep Learning. In case if you
                                                                 are  not,  then  go  through  the  youtube  video

      Hold  on,  every  client  is  unique  and  every  point  of  https://youtu.be/WSbgixdC9g8.  When  a  project
      contact  of  the  client  can  be  di erent;  This  is  an  starts with a client, by knowing the key drivers, we
      invalid argument. I too agree with the view, they are      should  be  able  to  tell  if  we  will  achieve  client
      unique. However, among the uniqueness also there           delight  or  we  will  fall  short  of  it.  This  would  help
      can  also  be  a  pattern  and  common  likings  and       us  follow  the  drivers  and  take  actions  that  can
      appreciations.    Let's  take  few  common  examples,      better  o   in  handling  it.    As  our  intention  is  to
      across  globe  people  have  di erent  behavior,           know  the  drivers  and  result  achievement,  going
      culture,  likings,  values  but  still  there  are  books  ahead with deep learning is not a choice.
      which sell across world, there are services and Food
      sold  across,  there  are  movies  which  are  making
      maximum revenue irrespective of regions.














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