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SPEAK UP!™ -BE AWARE OF YOUR CARE!
                                                                                                                                                                                                            RIGHT I.D.,
                                                                                                                               SPEAK UP! If you have                USE a healthcare facility that
                                                                                                                               questions or concerns. Don't be afraid   has been carefully checked out.     RIGHT CARE!
                                                                                                                               to ask questions until you understand.  It should meet The Joint Commission's
                                                                                                                                                                    quality standards.                      •  When you are admitted, an
                                                                                                                               PAY ATTENTION to the                                                          I.D. BAND is placed on your
                                                                                                                               care you get. You are a part of your   PARTICIPATE in all                     wrist. This ensures that
                                                                                                                               healthcare team, be aware of your care!  decisions about your treatment.      the RIGHT PATIENT gets
                                                                                                                                                                                                             the RIGHT CARE in the
                                                                                                                                                                    Being aware of your care is the best     RIGHT PLACE, and
                                                                                                                               EDUCATE YOURSELF                     way to prevent errors.                   at the RIGHT                     PATIENT SAFETY-SPEAK UP!™, RIGHT I.D.
                                                                                                                               about your illness. Understand your                                           TIME. Be sure
          Speak up!™ Is a                                                                                                      diagnosis, treatments and tests.                                              you are correctly
          partnership between WCCH                                                                                                                                                                           identified by
          and The Joint Commission to                                                                                          Take notes and write down any                                                 NAME and BIRTH
          help patients become more                                                                                            questions you may have.                                                       DATE. If you are
          involved in their care.                                                                                                                                                                            concerned—Speak Up!
                                                                                                                               ASK a trusted family member
          In the section titled Patient Safety,                                                                                or friend to be your advocate. They                                          •  ALL employees of WCCH
          you’ll find help for staying safe                                                                                    can help you remember questions you                                           and PHYSICIANS who enter
          while you're here, asking the right                                                                                                                                                                your room should introduce
          questions and helping to prevent                                                                                     want to ask.                                                                  themselves and be wearing a
          any errors in your care.                                                                                                                                                                           PHOTO NAME BADGE.
                                                                                                                               KNOW your medicines and
                                                                                                                               why you take them. Keep a list of your                                       Be Aware
                                                                                                                               meds with you, also any allergies or
                                                                                                                               reactions you may have.                                                      Of Your Care!
                                                                                                                                                                                  Courtesy of The Joint Commission
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