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MANAGERIAL IMPLICATIONS  167

                             Figure 7.7
                             Decision points for embarking on an experimental design.

                                                       Is tracing causal
                                                      effects necessary?



                                                Yes;                 No        Do not undertake an
                                                and if                       experimental design study.



                                    Internal validity is  Generalizability is  Both internal validity
                                   more important than  more important than  and external validity
                                    external validity.  internal validity.  are important.


                                      Engage in a       Engage in a     First do a Lab experiment,
                                     lab experiment.   field experiment.  then, a FIELD experiment.

                                                        Are there cost
                                                        constraints?




                                                 Yes                 No


                                           Engage in a simpler  Engage in a more
                                           experimental design.  sophisticated design.



                             improved job performance, and other favorable working conditions at the work-
                             place. Marketing managers would be able to use experimental designs to study
                             the effects on sales of advertisements, sales promotions, pricing, and the like.
                             Awareness of the usefulness of simulation as a research tool can also result in
                             creative research endeavors in the management area, as it currently does in the
                             manufacturing side of businesses.

                             SUMMARY

                             This chapter covered experimental designs, with particular reference to lab and field
                             experiments. We examined how the contaminating variables in detecting the cause-and-
                             effect relationship can be controlled through the processes of matching and randomiza-
                             tion. Issues of internal and external validity and the seven factors that could affect internal
                             validity were discussed. Also, some types of experimental designs that can be used to test
                             cause-and-effect relationships and their usefulness in the context of validity and practi-
                             cality were examined. We also described the ethical issues involved in conducting exper-
                             imental research and the implications for managers in using experimental designs.
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