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OETC IT Services-Summary

All OETC IT services are defined in below tables with their respective domain. The following
table shown below is a summary table which provides high level information regarding the
OETC IT services provided to business users.

EUC: End User Computing Service.
Apps: Applications.
NS: Network Service.
Note: All services are supported using Microsoft System Center

Service Domains Service Code Service Name
Computer Hardware (Desktop or
IT-EUC01
Laptop)
IT-EUC02 User Access
IT-EUC03 Microsoft Office Suite
IT-EUC04 Mandatory Software
IT-EUC05 Antivirus
EUC * IT-EUC06 Email (Office 365)
IT-EUC07 Microsoft Lync
IT-EUC08 Yammer
IT-EUC09 One Drive
IT-EUC010 Printer & Photocopier
IT-EUC011 Computer Accessories
IT-EUC012 Time Attendance System
IT-APPS01 SharePoint Portal
IT-APPS02 Microsoft system Center
Apps * IT-APPS03 OETC website
IT-APPS04 IBM File Net
IT-APPS05 PMO Tool
IT-APPNS01 Dig Silent Power factory & workstation
Specialized Applications
IT-APPNS02 AutoCAD
IT-NS001 Data Network
NS * IT-NS002 Internet Services
IT-NS003 Landline Phone

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