Page 16 - 10052 WORSH Marketor Issue 79.indd
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Hayley Goff
        INSIGHT: How can PR support sales?                                          &KLHI 2SHUDWLQJ 2IÀFHU  :KLWHRDNV

        For a number of years now, Whiteoaks has supported the PR efforts of our Company. Recently, they ran a
        Twitter chat on PR. This is an interesting and useful way to gain insight into aspects of marketing, and in this
        case, PR. Hayley Goff from Whiteoaks shares these here.

        There’s little doubt of the synergy   Which PR materials should sales be   towards the same business
        between PR, sales and marketing.     using to help generate leads and     objectives and approaching the
        7KLV UHODWLRQVKLS \LHOGV VLJQLÀFDQW   build relationships?                same target audiences with
        EHQHÀWV IRU WKH RUJDQLVDWLRQ DQG WR   PR coverage aids business           consistent messaging. Sales will
        get the most out of it we should     development, increases favourable    provide critical insight into prospect
        focus on ensuring it’s productive,   visibility with audiences, builds    priorities, challenges and areas of
        achieves the required outcomes and   credibility and helps highlight that a   interest, which allows marketing to
        that everyone involved is aligned    company understands the market it    be much more targeted. Marketing
        with these objectives. But just how far   operates in. Coverage gives you   will then arm sales with compelling
        does this synergy extend?            exposure, yet the real value lies in how   assets which create credibility and
        In a recent Twitter chat, we explored   you use it! Sharing coverage directly   generates positive perceptions.
        the power of PR, and how it reaches   with prospects and customers, utilising   Do you feel that sales should be
        beyond marketing and into            independent quotes from press, using   active on social media in this day
        supporting sales efforts. Here are   VWDQG RXW FXVWRPHU VWRULHV LQ SLWFKHV   and age?
        some key insights from our Q&A:      and proposals and amplifying results   Absolutely, social media should be
        What type of PR content resonates    across social media will impact      used by sales teams to engage and
        best with a sales department?        perceptions.                         LQÁXHQFH SURVSHFWV WR JHQHUDWH QHZ
        Content which educates and helps     How important is it for a B2B marketer   business. Professionals who use social
        customers and prospects, not sells to   to work closely with sales to ensure   selling techniques will increase their
        them. By providing audiences with    you’re all working towards the same   sales pipeline, improve engagement
        valuable information (for free), it will   OHDG JHQ JRDO"                 with customers and will be more
        build trust supporting the sales process.   Vital – marketing and sales need to   motivated.
        Articles, blogs, guides and white    work closely together. The best results   To take a look at the full Twitter chat,
        papers are all great tools to do this.  I see is when both teams are working   search #WOinsights on Twitter.


                                                                                                         Jim Surguy
        I can make you famous                                                                           Past Master

        The old sales patter always used to be: “Do you want to be rich – do you really want to be rich?” Sorry I can’t
        help here and anyway such pitches are usually and quickly seen through as being hollow. Today of course
        HYHU\RQH ZDQWV  LI QRW WR EH ULFK  WKHQ WR EH IDPRXV  $QG WKLV , FDQ GR IRU \RX  <HV  , FDQ  +RQHVWO\  , UHDOO\
        really can show you how to become famous.

        This is all thanks to the wonder of   people who ‘follow’, ‘like’ or ‘friend’   more than 200,000 customers
        social media. Now a lot of people    you. And you do this like so many    including reality TV stars, professional
        think social media is all about      RWKHU ,QÁXHQFHUV  %HFDXVH VRFLDO     athletes, comedians, TED speakers,
        communication and indeed this is     PHGLD LQÁXHQFH WUDQVODWHV LQWR       and models. Sometimes it’s the PR
        true. But it’s actually more about   fame... So then, how many followers   companies who do the buying on
        making connections: having a lot of   would you like? How many to really   behalf of clients. This scenario, as
        followers, a lot of ‘likes’, being an   put you on the map – 100,000;     Donald Trump might say, is an
        LQÁXHQFHU  ,I \RX FDQ UHDFK WKH VWDWXV   250,000; 750,000? More?          alternative reality.
        RI EHLQJ DQ LQÁXHQFHU EHFDXVH D ORW   So, here’s the trick. You go on to a   The issue is greater than simple
        of people follow you, then you       website like followersgain.co.uk or   deception. Not all your new followers
        become famous. Models, vloggers,     GHYXPL FRP EX\ WZLWWHU IROORZHUV RU   are actually real people. A great
        79 VWDUV  ÀWQHVV JXUXV  FKHIV HDUQ   VPPSRLQW FRP EX\ WZLWWHU IROORZHUV    many of them of course are simply
        fortunes through sponsorship.        Yes, the URL gives the game away. A   bots pretending to be people. But a
        Because brands want to connect       large number of people are at this   ORW RI WKHP DUH ULS RIIV RI UHDO SHRSOH
        WKURXJK WKHVH LQÁXHQFHUV DQG DUH     game – it’s cheap to do, if you have   The fraudsters simply latch on to, say,
        prepared to pay to do so. The bigger   a mind to do so. You can acquire a   a Twitter user and use their name,
        your following on social media then   huge following on almost any        SLFWXUH DQG SURÀOH GHWDLOV EXW VXEWO\
        the more important you are.          platform by simply buying it. If you   DOWHU WKHLU H PDLO DGGUHVV  ,W·V LGHQWLW\
        You know all this already, of course.   want followers on Instagram try   theft and the false identities can be
        But I’m now going to explain to you   socialenvy.com or DIYLikes.com. Sites   used and used and used again. In
        how you too can elevate yourself into   such as these sell followers and   November Facebook admitted that
        the big league; become a person of   retweets to anyone who wants to      up to 60 million fake, or automated,
        VWDWXV DQG LQÁXHQFH  <RX GR LW       appear more popular or famous. And   users are on the site.
        obviously by having a vast number of   many many people do: Devumi has    Now – do you still want to be famous?



        16  marketors.org                                                    WORSHIPFUL COMPANY of  MARKETORS
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