Page 159 - Business Development Orientation Binder

TELEHEALTH SUMMARY SHEET

Appropriate Patients
• Heart Failure/Myocardial Infarction diagnosis, has a reason for home Heart Failure
management
• Lives in any VNSNY region
• “Acute Care” Care Type
• Agreeable to Telehealth
• Functionally & cognitively able to participate or has a caregiver who can assist, i.e.,
accurately perform and communicate weights, blood pressure, etc.

Exclusions
• Patient/caregiver declines participation
• Weighs more than 450 lbs (maximum for scale)
• Requires larger than an extra large BP cuff
• Not functionally or cognitively able to participate or has no carepartner who can assist
• No landline or cell phone

Options for Telehealth Equipment
1. Telehealth Monitor 5. Pulse oximeter
2. Scale 6. Glucometer
3. BP stabilograph monitor 7. Glucometer blue tooth
4. BP cuff (S, M, L, XL) 8. Glucometer strips

Payers
• Medicare, Medicaid, all Managed Care Providers and Charity Care (All Payers)
• Must complete DOH Risk Assessment Tool for Managed Medicaid

Intake Telehealth Process
1. Receive referral
2. Assess patient for appropriateness
3. Discuss and give to the patient the Telehealth brochure English, Spanish, Russian,
Korean and Chinese
a. Patient Teaching: Equipment
i. Will be delivered to your home
ii. Small, monitor plugs into electric outlet, does not need to be plugged in to
phone system or computer
iii. Easy to use-we will train you when equipment delivered
iv. Only you should use your equipment

b. Patient Teaching: What patient / caregiver will do
i. Take measurements upon waking and more frequently if ordered

7/28/16