Page 77 - 2020 Summit Winners

TD BUSINESS BANKING SUMMIT AWARDS 2020 WINNERS
Alex Tam
Inside Sales Specialist, Merchant Solutions | Toronto, ON
Alex had a tremendously successful year, he delivered a consistent legendary customer experience and worked collaboratively with TD partners to exceed his financial performance. Alex continues to provide personalized advice to our merchants and always act like an owner to differentiate ourselves from the competitors. He has a very positive can-do attitude and demonstrates TD’s shared commitments. Alex is a leader amongst his peers and colleagues, always guiding and sharing his best practices.
Grace Tang
Solutions IT Designer, Technology Solutions | Mississauga, ON
Grace had an exceptional year supporting the Merchant Solutions business, executing effectively on both projects and day-to-day operational support. Grace took ownership on several major incidents, providing solutions that prevented impact to our merchants. Her dedication to the VMS application is unmatched, supporting the business during every step of a project and ensuring implementation on time without any issues. Grace exemplifies ‘acting like an owner’, as she operates day in and out to do what is right for customers and the organization.
Julian Tang
Account Manager Small Business, Small Business Banking | Edmonton, AB
Back-to-back Summit wins for Julian, following up his second place finish in 2019 with a first place finish
in Prairie in 2020. Julian establishes strong relationships with his Bank partners and COIs in his market. He understands the need to follow up with clients in a timely manner, setting strong expectations and executing with speed where appropriate. He quickly established himself within the Healthcare Professional market and drove large upmarket credit deals backed up by strong OneTD results.
Trisha Thame
Account Manager Small Business, Small Business Banking | Victoria, BC
Key to Trish’s success is her ability to be connected in her market to both her clients and OneTD partners, and she didn’t let the pandemic affect that. She has a strong passion for doing what is right for the customer, ensuring long-term relationships with her customers. She is a leader within the team, sharing experiences and willingly providing support to them.
Jacquie Thompson
Relationship Manager, Agriculture Services | Brooks, AB
Jacquie continues to be a top-performing Ag RM and is considered the Premier Ag Relationship Manager in her market area amongst her competitors. She has built a strong reputation for being a lender that provides sound advice which allows customers to make the best decisions for their operations. Jacquie excels at selling relationships and this results in a pipeline that is driven by Customer and COI referrals. She is a model for the Better Business Banker and that is reflected in her LEI results.
Burton To
Quality Validation Analyst, TD Auto Finance | Toronto, ON
Burton leads by example and is an inspiring Better Business Banker. He consistently looks for opportunities to better improve our processes and procedures by thinking like a customer in order to assist his colleagues, simplifying our process. Burton consistently takes ownership and is truly committed to Our Quest.
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