Page 39 - Crisis Management

Decision making during crisis

Step 5 : Implement te chosen situations

Implementation is often the most difficult part of the
process. It requires competent people, time and money.
Allocation of sufficient resources is important at this step

Step 6 : Communicate with the media

The organization should be proactive in meeting with the
media and presenting its side of the story. If the
organization does not communicate, the media must
find the facts of the story elsewhere, a situation that
takes control out of the hands of the management

Step 7 : Review what happended

Evaluate the decisions that were made and the results
that followed. What was learned, and how might such a
crisis be handled differently in the future?

CMT monitoring

During the crisis, the CMT should monitor events to determine the following

?
Which of three scenarios appears to be unfolding

What resources are available and how long it will take ?
to deploy them

?
How long will it take to execute a decision or solution

?

Who and what are the victims of the crisis

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