Page 63 - Candi

Useful contacts
Issue Type
Service
Telephone
Email
IT Desktop & Printers
(Operating system, Applications & Hardware) Network (ie Password reset & other issues) Internet/Intranet (Support)
IT Telecommunications
C&I IT Helpdesk
020 3317 7200
ICTService.Desk@Candi.nhs.uk
(Phone system)
Care Notes Support
(Electronic Patient Record system)
BCS (Business Continuity System login)
RAS (Trust laptop/Token/Safeboot) NHS.net (New account or reset password)
DocMan (e-Document Transfer to GP)
Digital Dictation (Recording Device & Dragon Speech recognition)
C & I Portal (access to Medical Records scanned files)
WebEx (Video & Phone conference & eLearning)
IT Training
IT Training
020 3317 6909
ict.training@service-now.com
Smartcard
(Issuing/ Reset Passcode & replacement)
RA Smartcard
020 3317 7189
hrsystems@candi.nhs.uk
Medical Records Scanning Dept
(Scanned archived medical records)
IT Medical Records
020 3317 6623
medsrec@candi.nhs.uk
Information Reports
Information Team
Information.team@candi.nhs.uk
Information Governance
Information Governance Team
020 3317 7100
foi@candi.nhs.uk