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Unit 11 – International Niche Strategies for small to medium enterprises (SME’s)


               Market development

               This involves taking existing products into new market segments and new
               geographical markets or new specific segments of customers. An example

               of this geographical expansion is that of Coca Cola and its Dasani brand
               of bottled water (already established in the US market) into the UK and

               European market. This strategy is known as market development. Also,
               existing  products  can  be  targeted  to  new  segments  within  the  market
               through  finding  new  uses  for  these  existing  products.  For  example,

               Johnson’s baby oil is not just targeted at babies but also to mothers as a
               body moisturizer as market research revealed that mothers were using it

               as well as for their children.


               Diversification

               Diversification strategy is the most costly and also the most risky as it
               involves taking new products into new markets. This is what is known as

               diversification.  However,  if  this  strategy  works  it  can  be  extremely
               rewarding in terms of financial returns. Organisations such as Easy group
               and Virgin relentlessly pursue this strategy and are extremely successful

               in stretching the brand into new industries. The above framework is useful
               in  identifying  different  growth  strategies.  What  strategies  are  adopted

               depends upon the capabilities and assets of the organisation and using
               this to penetrate or expand its business in relation to the potential market
               opportunities; especially through technology and e-commerce.



               11.4 E-commerce

               Direct  marketing  and  e-commerce  offers  the  benefits  of  not  using

               intermediaries and helps to keep costs down as a more direct channel of
               distribution  is  formed.  Intermediaries  such  as  importers,  agents,

               distributors, wholesalers and retailers can be avoided and the use of post,
               telephone, television, catalogues and the Internet replaces the traditional
               intermediary. The advantage of this is that smaller organisations can avoid

               traditional  barriers  to  entry  and  avoid  competing  directly  with  larger
               organisations. Other benefits include (Doole and Lowe, 2008, p. 159):


               •     Creating new opportunities
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