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Part 4: Business Letters, Memorandums and E-mails

d- Do not utilise the informal language:

The language that is utilised in the memorandum should be

comprehensible, simple, easy and professional.

Example

Instead of saying Say

Hey mates! Dear colleagues,

I wanna tell you about an I want to tell you about an

important business matter. important business matter.

e- Utilise a neutral tone:

The memorandum should be written in a neutral tone

without utilising an emotionally-charged language.

Example

Instead of saying Say

I think that we will be on cloud I am introducing a new policy

nine, if we can change a part of and I hope it can do meet your

the policy to the new one I have expectations and requirement.

suggested.

f- Utilise signal phrases:

When there is a need to refer to a proof, it is important to
cite a source or evidence. It is also important to utilise the

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