Page 158 - CEO Orientation

Key Insights

The analysis focuses on the patient’s journey across the network with information regarding:

• Volumes across care types • Case Mix

• Market share • Length of Stay
• Referral Patterns • QBPs

While deeper data dives will be required based on prioritized opportunities, the list below provides

examples of insights gleaned from the analysis to date:
• Given SMH’s declining market share in Heart and Vascular, there is an opportunity to explore

referral patterns from SJHC to allow SMH to penetrate the market in the west end. In addition,
SMH’s patients come from Central East, this could represent an opportunity for Providence to
explore its Cardiac Rehab service.

• While SMH has a more complex and varied Gastroenterology patient mix – simple

colonoscopy volumes are consistent across both sites.

• Across General Medicine, SJHC consistently has a higher LOS compared to ELOS & SMH
performance. Both organizations are challenged by higher LOS & ALC in Geriatric
populations. Geriatric rehab represents 25% of Providence’s activity which

could be an opportunity for collaboration.

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