Page 21 - LTHC Publics Catalog, Spring 2018 Update
P. 21

EMPLOYEES









                                                                                 Employees’ “Whys”


                                                      According to the interviewed employees, one of  the biggest
            helping those                             motivations to continue working at LTHC is being able to
                                                      help struggling individuals. Another factor for the employees is
                   in need                            the feedback they get from the guests. For example, the words of

                                                      one guest were particularly encouraging for employees. The guest
                                                      stated, “When [I’m] here, I feel safe and I know it’s going to be
                                                      okay.” Upon hearing this, the employees felt touched to know that
                                                      they are positively impacting the individuals whom they are helping.
                                                      One employee said that the guests “have amazing lives and stories
                                                      and they just want to be heard.”
                 listening                            Through the interviews, it became clear that the employees
                                                      at LTHC are genuinely interested in not only helping people
                 to guests                            experiencing homelessness, but also acknowledging their hu-
                                                      manity and stories. The act of listening to guests was identified
                                                      as being very important; as one employee put it, “You don’t start to
                                                      heal until you feel heard.”
                                                      Other  employees  shared that  they  continue to  work with
                                                      LTHC because of  the responsibility that comes with it. “It is
                                                      saving lives. It changes people’s lives.” Employees felt motivated to
                                                      serve the people who are waiting each morning for help with LTHC
           responsibility                             opens.
                                                      Additionally,  employees  expressed  that they enjoy working
                                                      with compassionate coworkers. The compassion from their fel-
                                                      low employees has helped to create a supportive workplace, as well
                                                      as a hospitable environment for guests. Moreover, working for a
                                                      non-profit organization seems to be valuable to the employees. “It’s
                                                      time to stop chasing the money because I wasn’t happy when I was;
                                                      this job makes me happy even though it’s low paying.” Overall, the
                                                      recurring theme in many of the employees’ answers is that they feel
          compassionate                               good knowing they made a difference in another person’s life. “It
                                                      makes me so happy when I run into guests from long time ago in
                coworkers                             a grocery store and when they say, ‘Thank you.’ Such worthwhile
                                                      job.”














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