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                                       References                            293
      been discussed in this chapter -- it would not be inappropriate to present here a little
      ‘alphabet story’which this author has created, for effect, for his management seminars:
                            At the           Now:
                            Beginning:       Overall
                            Countless        Productivity,
                            Defects,         Quality and
                            Endless          Reliability via
                            Faulty           Statistical
                            Goods,           Techniques
                            Huge             Used
                            Inventory of     Very
                            Junk,            Widely to
                            Killing          Xperience
                            Losses to        Year-round
                            Management.      Zero defects.



                                    REFERENCES

       1. Taguchi, G. (1987) System of Experimental Design, Vols. ‘one’ and 2. White Plains, NY:
         UNIPUB/Kraus. New York.
       2. Taguchi G. (1986) Introduction to Quality Engineering. Tokyo: Asian Productivity Organiza-
         tion.
       3. Taguchi, G. and Wu, Y. (1985) Introduction to Off-Line Quality Control. Nagoya: Central Japan
         Quality Control Association.
       4. Barker, T.B. (1985) Quality by Experimental Design. New York: Marcel Dekker.
       5. Ross, P.J. (1988) Taguchi Techniques for Quality Engineering. New York: McGraw-Hill.
       6. Phadke, M.S. (1989) Quality Engineering Using Robust Design. Englewood Cliffs, N.J: Prentice
         Hall.
       7. Logothetis, N. and Wynn, H.P. (1989) Quality through Design: Experimental Design, Off-Line
         Quality Control and Taguchi’s Contributions. Oxford: Clarendon Press.
       8. Kacker, R.N. (1985) Off-line quality control, parameter design, and the Taguchi method
         (with discussion). Journal of Quality Technology, 17, 176--209.
       9. Kacker, R.N. (1986) Taguchi’s quality philosophy: analysis and commentary. Quality
         Progress, 19, 21--29. Also Quality Assurance, 13, 65--71 (1987).
      10. Hunter, J.S. (1985) Statistical design applied to product design. Journal of Quality Technology,
         17, 210--221.
      11. Hunter, J.S. (1987) Signal-to-noise ratio debated (letter to the Editor). Quality Progress, 20,
         7--9.
      12. Hunter, J.S. (1989) Let’s all beware the latin square. Quality Engineering, one, 453--465.
      13. Ryan, T.P. (1988) Taguchi’s approach to experimental design: some concerns. Quality
         Progress, 21, 34--36.
      14. Box, G.E.P. and Bisgaard, S. (1987) The scientific context of quality improvement. Quality
         Progress, 20, 54--61.
      15. Box, G.E.P., Bisgaard, S. and Fung, C.A. (1988) An explanation and critique of Taguchi’s
         contributions to quality engineering. Quality and Reliability Engineering International, 4, 123-
         -131.
      16. Taylor, G.A.R. et al. (1988) Discussion on Taguchi. Quality Assurance, 14, 36--38.
      17. Pignatiello, J.J. (1988) An overview of the strategy and tactics of Taguchi. IIE Transactions,
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