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business meetings, business letters, and interviews. It's important that in any given

situation you follow the correct format accurately — even if it is a slightly looser
format, such is the case with "brainstorming" sessions. To understand this better,

consider the following example.

Example #1: You receive a cover letter for a resume that consists (in its entirety) of

one paragraph. It is addressed to no one and the applicant has forgotten to sign it.

Would you take the applicant or his or her resume seriously?

When corresponding in a professional environment, it is important that you come

across as a respectable professional. To do this, you must pay close attention to:
Form

Diction

Tone
Form

Certain types of communications must contain information that follows a specific
format. Sometimes there are many set forms for a specific type of communication

and you should try to pick the most appropriate one. For example, the student might

recall that during our discussion of outlines we noted that different sources will tell
you to use different characters and different length indentions. The same applies to

many types of correspondence, including business letters, meetings, and
presentations. The important thing is to pick a format and stick to it consistently

throughout your correspondence, whatever that correspondence might be.

There is not always a set standard that you should use in every situation, but it would

probably be fair to say that in most cases there is a standard and you should seek it

out. Before assuming that there is no form, always make sure you look. If for some
reason you choose to deviate from a specific form, then there should be a definite

and specific reason for that deviation that your audience will quickly recognize.

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