Page 15 - Samaritas Quality Report 2019

Community Services

This service area focuses on affordable housing, support for fami- Support Services, Community Center Saginaw, Behavioral Health, Community Services
lies with financial or mental health challenges, and keeping those Samaritas House Heartline, the Family Center Westland, and the
we serve safely in their own homes, or natural settings. Programs Temporary Emergency Food Assistance Program,.
includes Affordable Living, Persons with Disabilities, At Home

Affordable Living

These communities provide subsidized housing for low-income to help ensure that the senior is able to live independently for as
senior adults capable of living independently, families and per- long as possible. In 2019, our service coordinators made nearly
sons with physical disabilities. The Department of Housing and 21,636 contacts on behalf of the seniors living in our 11 commu-
Urban Development (HUD) provides rental assistance based on nities. As a result of this advocacy, only 34 of our residents (2%)
income eligibility. Each of our communities serving seniors em- left due to eviction and 114 tenants (8%) initiated move out on
ploys a Service Coordinator. The role of the service coordinator is their own.

Program 100

Outcomes 80 97% 1,451

Goal: Facilities will achieve a score 60
of 90 or above on the Real Estate Target
Assessment Center (REAC) review. 40 average Persons Served
20 of 90 or
higher

2019

HUD does periodic, but not annual, reviews of each facility. The In 2019, five of the communities were inspected. All of our
communities have preventative maintenance measures in place facilities scored above 90%. The overall average REAC
to ensure resident comfort and safety as well as to be responsive inspection score is 94.8%.
to the federal guidelines measured by the HUD survey process.

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