Page 16 - Samaritas Quality Report 2019
P. 16

Affordable Living Continued …                         Resident Satisfaction Surveys         Target    2019

                                                                                 Adrian Village               4.2      4.3
                   Satisfaction                                                   Alison House                4.2      4.9                          Community Services

                   Surveys                                                        Allen Manor                 4.2      4.3

                   Target: 4.2
                                                                                Christian Manor               4.2      4.4

                                                                                 Danish Village               4.2      4.4

                                                                                 Rochester Hills              4.2      4.4

                                                                              Gateshead Crossing              4.2      4.8

                                                                          Grand Ravine Senior Housing         4.2      4.7

                                                                                 Grebe Village                4.2      4.6

                                                                                Immanuel Village              4.2      4.9

                                                                                    Alpena                    4.2      4.1


                                                                                 Sequoia Place                4.2      4.8

                                                                                    SHAWL I                   4.2      4.5

                                                                                    SHAWL II                  4.2      4.5

                                                                                  Village Pines               4.2      4.9

                                                                                    Monroe                    4.2      4.9
                                                                                   Overall                    4.2      4.5




                Although residents reported high satisfaction in each commu-   The housing team looks for opportunities for improvement in
                nity, their responses provided valuable insight into staffing and   each facility.
                programmatic patterns in each community.                                                                                            15
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