Page 17 - Samaritas Quality Report 2019
P. 17

Persons With Disabilities




                These homes provide residential care and support for individuals   Community Mental Health agencies. Services are provided in
                with developmental disabilities, intellectual disabilities, or men-  Saginaw, Muskegon, Scottsville, Bay, Gladwin, Midland, Monroe   Community Services
                tal illness. The group homes are located in nine counties across   and Grand   Traverse counties.
                the state, and services are provided through contracts with
                                                                       63








                                                                       Persons Served





                Due to the physical and cognitive abilities of our residents, many   some homes. Satisfaction was notably high, with no measures in
                are not able to complete a survey. Surveys were sent to guard-  any     home scoring below a 4.0.
                ians, parents and family members, with a low return rate in



                   Program                         Persons with Disabilities Outcome          Target     2019
                   Outcomes                   Residents who are able and interested will integrate   90%   91%
                                                into their community through different activities.



                                                               5

                   Satisfaction                                4            4.8

                   Surveys                                     3

                   Target Score: 4.0 or higher                 2          Target
                   Based on Family Survey                      1            4.0



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