Page 22 - Samaritas Quality Report 2019

Samaritas House Heartline

A 41 person residential center, Samaritas House Heartline helps homeless, pending availability of beds. In 2018, we added a sub-
women in the criminal justice system re-enter society. The center stance abuse therapist to conduct individual and group therapy Community Services
also provides minimal transitional housing for women who are for residents. 116 residents took advantage of the individualized
therapy programming.

Samaritas House Heartline
Program Outcomes Target 2019 247
Outcomes Criminal justice residents will complete the
program successfully 75% 78%
Persons Served
Residents with a history of substance 60% 91%
abuse will exit the center substance free.

Residents with mental health needs
will participate in treatment. 60% 97%

Residents with mental health needs will 75% 100%
be connected to services at discharge.

Satisfaction Resident
Surveys 4.1

Goal: 4.0 Satisfaction Rating

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