Page 18 - Samaritas Quality Report 2019
P. 18
At Home Support Services
The Support Services program is focused on improving the ing, cooking, hygiene, medications, community skill building and
well-being of individuals and supports community involve- integration in order to ensure that the person served can remain Community Services
ment. Staff provides assistance with daily living skills in independent. Our services are authorized by Community Men-
the individual’s home and not in a more intensive/restrictive tal Health, or the Department of Health and Human Services.
setting. The program serves individuals with developmental Services are provided in Saginaw, Monroe and Grand Traverse
disabilities, intellectual disabilities or mental illness. Our Counties.
Direct Support Professionals provide assistance with clean-
112 Outcomes for Support Services Target 2019
Maintain permanency of living independently
by providing 85% of the authorized hours.* 85% 97%
Persons Served
5
Satisfaction 4 4.7 131,167
Surveys 3
Target Score: 4.0 or higher 2 Target Hours of Service
1 4.0
17
