Page 21 - September 2020 Inform

Reliable: As a cloud-based service, Microsoft Exchange Online email is hosted on multiple servers that support multiple customers simultaneously. The service provides a guaranteed 99.9% uptime. In addition we have procured a complimentary cloud backup and recovery solution to ensure that email data is never lost.
Secure: Exchange Online accounts come with security measures that prevent hackers from gaining control of your account. A team of security experts monitors Exchange Online around the clock to safeguard email data. These measures helps protect email from cyber security threats. Mailboxes in Exchange Online are protected by Exchange Online Protection (EOP), a built-in malware and spam filtering capabilities that help protect inbound and outbound messages from malicious software and help protect your network from spam transferred through email.
Efficient: Microsoft take care of all system updates and patching so that the service is always up to date and running smoothly. Support is available 24 hours a day, 7 days a week to minimise issues and disruptions. This frees up SHS IS resources to focus on proactive business projects.
Future benefits: In the future new more flexible ways of accessing email will become available, alongside exciting new features from the wider Microsoft portfolio. As Microsoft deliver new features these will be available to us immediately as part of a cloud centric system.
HOME WORKING BROADBAND STABILITY
Over the past few months we have transferred from an office to home working environment. This places great reliance on the home broadband service. Overall, the broadband experience has been very positive for most users and the Telcos have provided an excellent service. However there are a few tips that
can help your remote access over broadband remain stable:
1. Always ensure that you change the default password on your broadband router.
2. Restart your broadband router every week. Do this at a time when it is unlikely to be used, perhaps when going to bed. The simplest method is to remove power from the router, wait 5 seconds and then restore power. This helps router stability and performance by “flushing out” the memory.
3. Review the age of your router and a potential upgrade with your supplier. Many suppliers will happily provide free or low cost upgrades to keep you as a customer.
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