Page 5 - Client Handbook

Documents and Information

In almost all of our matters, we rely on our clients to share with us all relevant
information and documents. Usually we start the engagement by asking for
your relevant documents, but often as the matter progresses it becomes clear
that other information is needed to fully address your matter. For this reason,
even if you have provided us information at the beginning of the engagement,
you can expect to hear from a member of our team as your matter progresses
to follow up.

If you are in an active lawsuit or believe one is likely, it is important that you
know you have a legal obligation not to destroy or discard relevant
information, and the sanctions a court can impose for discarding such
information are usually worse for your case than any document you may think
is damaging. If you have any question about whether documents (including
emails and text messages) in your possession are relevant to your case, please
consult with your assigned attorney.

Billing and Payment

We have several different kinds of fee arrangements available for appropriate
cases. What kind of fee agreement we offer you depends on the type of case
(for example, there are cases we cannot take on a contingency). At the end of
our initial consultation, we will offer you one of the following plans:

1. Hourly billing: we invoice you monthly for the hours worked multiplied
by the billing rate of the professional (attorney or paralegal) doing the work.
Invoices are sent via email at the beginning of each month for the month prior,
unless otherwise agreed, and include a secure link for online payment. At your
option, you can also send a check to our offices at 46 South Main Street, Sharon
MA 02067.

2. Flat Fee: if you have chosen a flat fee agreement, you will be given a flat
fee for each stage of the project, which will be invoiced upon the
commencement of each stage. For example, the first engagement might be a
flat fee for the assessment of your case and drafting of the first pleading (a
complaint, answer, or motion to dismiss). If the case does not resolve at that
stage, you would receive a flat fee quote for the next stage (for example,
drafting discovery), repeated as necessary for each stage until resolution or
adjudication.

3. Hybrid/Contingent Fee: in some cases, we can take a case on this basis, in
which we charge a flat fee for the initial case assessment, then if you decide to
move forward, do the remaining work on a contingent fee basis. This means
that our fee is an agreed percentage of whatever you recover in judgment or
settlement, minus any amounts already paid to us for the case assessment.

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