Page 49 - R2P Front Desk Manual v1
P. 49
The next few screens may ask for Order Number, Address, and Zip Code. Continue to press the
green button to skip these screens and finalize the transaction. When the transaction goes
through, the Merchant Copy will automatically print and you will be asked to Print Customer
Copy? Ask the patient if they would like their receipt and enter F1 for Yes or F2 for No. The
patient will sign the Merchant (clinic) copy.
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After inserting/swiping a card, the transaction should go through or a receipt will print
that says Declined. If declined, try to run the card again. Once payment is successful,
have the patient sign the Merchant Copy and ask them if they would like their receipt.
Additional Credit Card Machine Functions
To print a cash receipt: press the number 9 key and enter the Cash Amount received.
Last Update: 7/9/19