Page 37 - HPH News June 2017

Nutfield Priory Hotel & Spa

We are in the midst of a Team “Smile Campaign” at Nutfield Priory Hotel & Spa and have all
been focusing on friendliness.

In addition to team meeting discussions, sharing guest feedback with a friendliness focus
and training sessions below are a few examples of things we have been doing;

Katie Owlett, HR Manager & Mark Stanley, Health Club & Spa Manager did a surprise walk
round giving out coffee, tea and sweet treats – it was a great way to make our team give us
an extra big smile 

Elizabeth Raine, Deputy General Manager ran also did a “Who has the best smile campaign”
on our new Team FaceBook page one Saturday with everyone getting a chance to vote….
Who do you think deserved to win? Answers on an email to eraine@handpicked.co.uk
please!