Page 29 - TCW_Benefit Guide_2019 FINAL

WHO TO CONTACT

Please contact Human Resources at 213-244-0730 if you have any questions.

PLAN INFO CONTACT GROUP #
MEDICAL INSURANCE
Anthem Blue Cross www.anthem.com/ca
CDHP 866-207-9878
PPO 800-888-8088
HMO 800-888-8288
International Travel - Anthem Blue Card 800-810-2583
DENTAL INSURANCE
Delta Dental of California www.deltadentalins.com
PPO 800-765-6003 CA18064
VISION INSURANCE
EyeMed www.eyemed.com 866-723-0513 9705666
HEARING BENEFIT VIA AMPLIFON
Amplifon 844-526-5432
LIFE/AD&D & LTD
MetLife www.metlife.com
Basic & Vol Life 800-638-6420 74801
GVUL 800-756-0124
LTD Claims 866-729-9200
IDI 800-929-1492 138650
CRITICAL ILLNESS
MetLife Critical Illness 800-GET-MET8
EMPLOYEE ASSISTANCE PLAN (EAP) AND SUPPORT
EAP, Health Advocate and Concierge www.healthadvocate.com
Services email: answers@healthadvocate.com
866-799-2728 TCW
LONG TERM CARE
Unum www.unum.com Pre - 2011 0522035
800-227-4165 Post - 2011 0931466
SPENDING ACCOUNTS
PayFlex www.PayFlex.com
Healthcare FSA 800-284-4885
Limited Purpose Healthcare FSA
Dependent Care FSA
Health Savings Account
IDENTITY THEFT COVERAGE
IdentityForce Member Services: 877-694-3367
BUSINESS TRAVEL
Chubb www.chubb.com/travelhelp/eb
Business Travel Accident 888-987-5920 9907-26-44
BACK-UP CHILD/ELDER CARE
www.brighthorizons.com
Bright Horizons TCW
877-242-2737
COMMUTER BENEFITS
WageWorks www.wageworks.com
Parking & Transit 877-924-3967 30720
BENEFIT ADMINISTRATION
User ID: TCW + 7 digit employee ID number
Enrollment or Changes www.smartben.com
Password: 4 digit year of birth + last 4 digits of SSN

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