Page 7 - ASMS Employee Guide 2017
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Resource Advisor (EMPLOYEE ASSISTANCE PROGRAM)


         Anthem Blue Cross| Resource Advisor
         When  you  feel  pressure  from  everyday  problems  like  work-related  stress  or  family  issues,  Resource  Advisor  can  help  you  get
         emotional, legal and financial support.  No issue is too big or too small and there is no extra cost to you. Support is one phone call
         away 24/7.
                  Call us for advice and arrange up to three (3) visits with a counselor, if you need it.
                  Help if your identity is stolen; a Fraud Resolution Specialist will be assigned to help get your identity back and restore
                   your good credit.
                  Go online for information and tools.
                  Added support is available to beneficiaries when they need it most.

                               ACCESSING RESOURCE ADVISOR:

                               To access this benefit, go to www.ResourceAdvisorCA.anthem.com  or you may call (888) 209-7840.
                               - Log in with program name: ResourceAdvisor


         Additional Benefits - Anthem Blue Cross


         SPECIALOFFERS™ PROGRAM
         Included with your medical insurance plan from Anthem Blue Cross are extras that will help you save on services and products  to
         keep you healthy and happy. With SpecialOffers, you can receive discounts on products and services that help promote better health
         and well-being. And, there’s no extra cost to you. SpecialOffers is just one of the perks of being a member.


                                      Family & Home                      Fitness & Health

                                   Vision, Hearing & Dental            Medicine & Treatment

         LIVEHEALTH ONLINE
         •   Quick and easy access to a doctor 24/7                  TRAVEL ASSISTANCE
         •   Medical care when you need it                           What  would  happen  if  you  got  sick  in  another  city  or
         •   Convenience                                             country?  Who  would  you  call  if  you  couldn’t  speak  the
         To start using LiveHealth Online, all you need to do is sign up at   language?  Anthem  Blue  Cross  has  teamed  up  with  Europ
         livehealthonline.com or download the app.                   Assistance USA to give you vital travel services when you or
                                                                     your  family  are  100  miles  or  more  from  home—whether
                                                                     personal or business travel.
         LIVEHEALTH ONLINE PSYCHOLOGY
         An easy, convenient way to see a therapist or psychologist in just a   Your comprehensive coverage includes...
         few days. Make your first appointment—when it’s easy for you:   •
         •   Use  the  app  or  go  to  livehealthonline.com  and  log  in.  Select   •   Find doctors, dentists and medical facilities
             LiveHealth Online Psychology and choose the therapist you’d   •   Medical emergency evacuation and transportation
             like to see.                                                Dependent child transportation
         •   Or, call LiveHealth Online at 1-844-784-8409 from 7 a.m. to 11   •   Set up bedside visit for a family member or friend
             p.m.                                                    •   Travel monitoring
         •   You’ll get an email confirming your appointment                 ...and much more!
         To start using LiveHealth Online, all you need to do is sign up at
         livehealthonline.com or download the app.                              EUROP ASSISTANCE USA:
                                                                                For travel emergency assistance 24/7 services, call the
                                                                                appropriate number below, depending on your location:
         FUTURE MOMS                                                            - From U.S. and Canada: 866-295-4890
                                                                                - From other countries (call collect): 202-296-7482
         Have a healthy baby is every mom’s goal. And it starts with a
         healthy pregnancy. You want to make the right choices and take         Or  go  to  www.europassistance-usa.com/  for  assistance
         care of yourself so you can reach that goal. But it’s not always easy   by completing a form indicating your need.
         to do it alone.
         It’s easy to join! Sign up for Future Moms by calling Anthem Blue
         Cross at 866-664-5404. There’s no extra cost to you.

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