Page 8 - Humano EE Guide 06-20
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Virtual Visits
The care you need—
when you need it
When you don’t feel well, or your child is sick, the last thing you want to do is leave the comfort of home to sit in a
waiting room. Now you don’t have to. LiveHealth Online virtual visits allow you see and talk to a doctor from your
mobile device or computer without an appointment. Most visits take about 10-15 minutes and doctors can write a
prescription, if needed, that you can pick up at your local pharmacy. This service is part of your health benefits
offered through Anthem Blue Cross. (Special pricing may apply due to COVID-19)
Costs
Bronze PPO: Ded, 50%
Gold PPO: $0 Copay first 3 sessions, then $5 Copay
Platinum PPO: $0 Copay first 3 sessions, then $5 Copay
Good For Not Good For
• Colds, fever, and flu • Anything that requires a
• Allergies hands-on exam
Accessing LiveHealth Online
• Sore Throat • Anything requiring a test Register today so you’ll be ready to
• Headache • Cancer or other complex use LiveHealth Online services when
• Stomach Ache conditions you need them.
• and more! • Chronic conditions
• Sprains, broken bones, www.livehealthonline.com
or injuries requiring
bandaging
Here’s How it Works:
Connecting to a US board certified doctor with your computer, phone, or mobile device is easy!
Sign up online to use LiveHealth Click on your selected doctor to The doctor will review your health
Online day, night, weekends, and review your health issues history, answer questions, assess your
holidays condition and even prescribe
medications if needed
24/7 NurseLine: (800) 249-3617
If you have a question about allergies, fever, types of preventive care, or any other topic, nurses are available to
provide support and peace of mind. Call the 24/7 NurseLine to speak with a registered nurse about your health
concerns any time, any day.
8 Employee Benefits