Page 14 - Marcus & Millichap EE Guide 2020
P. 14
Travel Assistance
SOAs, LAs and SIPs are not eligible for this coverage
Lincoln Financial Group | Travel Assistance
TravelConnect is a comprehensive program that can bring help, comfort, and reassurance if you face a medical emergency while
traveling 100 or more miles from home. Whether traveling for business or leisure, if you are enrolled in Life and/or AD&D
insurance, you and your loved ones can count on TravelConnect for responsive and caring support — 24 hours a day, 7 days a
week.
You can count on TravelConnect services to:
• Coordinate and provide transportation from an initial medical facility that cannot adequately treat the patient due to their
condition.
• Coordinate travel and airfare for your dependent children. This includes the services, transportation expenses and
accommodations of a qualified escort.
• TravelConnect will also coordinate and pay for a safe evacuation due to natural disaster, or when a political or security threat
occurs.
• Medical care, and travel services recovery.
Accessing the Traveling Assistance Program
To access Traveling Assistance Program, call from anywhere in the world (603) 328-1955 or call toll free from the
US/Canada (866) 525-1955
For a complete list of TravelConnect services, go to https://mysearchlightportal.com and enter your group ID:
LFGTravel123.
Employee Assistance Program
Anthem Blue Cross | Employee Assistance Program
The Employee Assistance Program (EAP) provides you and your household members with free, confidential assistance to help with
personal or professional problems that may interfere with work or family responsibilities and obligations.
You and your household members can receive:
• Up to 4 face-to-face counseling sessions with a licensed mental health practitioner per person, per problem, per year
• 24/7 phone consultations with licensed mental health professionals and referrals to supportive resources
• Online programs to offer something different than traditional counseling
Accessing the EAP
To access EAP benefits, go to www.anthemeap.com or you may call (800) 999-7222 to be immediately connected
to an EAP counselor. To log in, enter the company name without spaces: marcus&millichap.
14