Page 38 - iFLY 2020 - Team Member Handbook
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CONTACT INFORMATION
IT Help Desk (Support Center)
For assistance with computer systems, POS systems, or telephone problems please email
helpdesk@iflyworld.com
Urgent Line & Help Desk (US)
Call: 1-844-435-9193
IT: Option 1
Engineering: Option 2
People Team (Human Resources): Support Center
Email: HRSupport@iflyworld.com
Support Center
Call: 512-674-9200
Hours: Monday- Friday, 8 a.m. to 5 p.m. CT
Integrity Hotline
Call: 1-800-461-9330
Email: www.convercent.com/report
Team Member Assistance Program
Call: 1-800-386-7055
Email: www.ibhworklife.com
Username: Matters
Password: wlm70101
United Healthcare
Call: 1-866-633-2446
Website: www.myuhc.com
Guardian
Call: 1-888-600-1600
Website: www.guardiananytime.com
Principal Financial Group
Call: 1-800-547-7754
Website: www.principal.com
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