Page 29 - Orientation

Standard Operating Procedures

1) Greeting and Seating (everyone’s responsibility)

2) When the Restaurant is Full – Start a wait list, offer guests

to sit at the bar if seats are available

3) Once Guests are Seated (1 minute time) – Don’t forget the

coaster!

4) Using your Tray (Always)

5) Taking drink orders (you are the Drink Menu – suggest!)