Page 31 - Orientation
P. 31
Standard Operating Procedures
12) Presenting the Check (1 minute rule)
➢ Always present the check to the guest who asked for it
➢ Always use a billfold
➢ Circle your name and direct them to our Guest First! survey
➢ Write a little note saying thank you
➢ Place a mint for each guest sitting at the table.
➢ Be sure to check back quickly to see if the guest has put a credit
card down
➢ If a guest uses cash, NEVER ask if they would like change! Always
presume a guest needs change unless told otherwise
➢ Once you return the change or credit slip, thank them again for
coming
➢ No Auto Grats!
