Page 38 - Kronos - Employee User Guide
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Employee User Guide
TROUBLESHOOTING ENROLLMENT.
MY FINDER SCAN IMAGE WAS CAPTURED, BUT IT WAS ONLY FAIR?
If the test is fair, the manager will ask you to do one of the
following:
• Accept the Best – Accepts the best available score of
all previous attempts.
• Change Finger – Allows you to select a different
finger and try enrolling again.
• Retry – Allows you to re-test the same finger.
MY FINGER SCAN IMAGE IS NOT SUCCESSFULLY CAPTURED?
If the sensor does not capture a finger scan image, the
employee's manager will ask them to do one of the
following:
• Change Finger – Allows you to select a different
finger and try enrolling again, up to three attempts.
• Retry Capture – Allows you to retry the finger scan
image capture using the finger you already selected.
• Accept Best – Accepts the best available score of all
previous attempts.
If you choose to Accept Best after the third try, you will be
required to swipe at the terminal.
Goodwill-Easter Seals Minnesota 37
