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Stop Supply – Overdue Payment

1 Select Customer, tap on Details tab,   1
    tap on Credit Information                      2

2 If there is an Overdue amount then y
    ou cannot place an order in SaM for
    this Customer

3 When placing an order for the Customer
    and you tap on Calculate Prices this pop
    up message will be displayed. You will
    need to contact Credit Team

                     5

                                                                                                         4

4 Even if you submit an order it will not go through to SAP. In the My Order
      screen the Phase will be Attention Req

5 This symbol will be displayed when there are any issues with an order you have
      placed
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