Page 78 - Sales Mobility eBook Training Deck
P. 78

Viewing Credit History in SaM

Before starting a call you can     Another way to view
view a customer outstanding      customer risk is on the
 invoice by select the details  customer order info page

                tab

Select Credit information       Select Credit information

  This will show you the          This will show you the
customer’s balance, total       customer’s balance, total
amount overdue and there        amount overdue and there

  risk category with CCA          risk category with CCA

NOTE: If a Customer has an overdue balance then you cannot place an order for this

                        Customer. Please contact the Credit Department
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