Page 5 - City of Marion Information Technology Strategic Plan 2019-2021
P. 5
Strategic Goals
The IT Department goals help shape and guide the
department, these goals set a roadmap for years to
come.
1. Strive to be effective in technical and fiscal management of the
departments operations, resources, projects and contracts
2. Provide exceptional support to all of our departments
3. Deliver a final product that will meet the technology needs of the
customer and enhance their productivity
4. Work with departments to improve business operations by
thoroughly understanding their business needs and by planning,
implementing and managing the best technology solutions
Mission Statement 5. Provide vision, leadership, and a framework for evaluating
The IT department has never had a mission statement emerging technologies and implementing innovative solutions
so we wanted to keep it short and sweet.
“With technology we can deliver what we promised and 6. Provide all departments with convenient access to appropriate
promise what we delivered” information and services through technology
The City of Marion IT Department leads the pack in providing 7. Develop and maintain a reliable communication and security
careful planning The department carefully explores and infrastructure on which to perform operations today and in the future
delivers new technology solutions while never losing focus on with minimal downtime
our critical role of maintain the current technical infrastructure
and providing exceptional customer service to all. 8. Provide adequate awareness training and documentation to all
department's
City of Marion 5
