Page 109 - ICS Siebel 8.1 and Master Template.11.16.15_Neat

ICS Siebel 8.1 and Master Template Overview

Step 5: You will then need
to fill in the rest of the
information that was not

included in the Data
Transfer Tool

Step 6:
 Select the appropriate call
type in the dropdown.
 Use the free form text box

to document the comments
for an “Inbound Call” or one
of the simple call templates
listed

GM Confidential Page 109 09/25/15