Page 28 - Banking Finance January 2019
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                   an s  n  nd a have   tnessed a rad ca  chan e  on  n  ne Ban  n  and Rs   or  ess on Mo   e Ban  n     he
                   fro    convent ona   an  n   to  conven ence  nu  er of custo er  ase has a so  ncreased  ecause of the
                    an  n      oda    the   are   o sed  for   d   ta
                                                              conven ence  n  An  here Ban  n        t  at on has reduced
                    an  n   at a ra  d  ace  A  ajor dr ver for th s
                   chan e  as  ro e  ed    r s n  co  et t on fro   hu an error
                                                              Accord n  to the RB  Re ort  n         there are
          r vate and fore  n  an s  Severa  co  erc a   an s started
                                                              Auto ated  e  er Mach nes  A Ms  and            o nt of
          ov n   to ards  d   ta   custo er  serv ces  to  re a n
                                                              Sa e dev ces    S        e entat on of e ectron c  a  ent
         co  et t ve and re evant  n the race  Ban s have  enef tted
                                                              s ste  such as        at ona    ectron c  und  ransfer     S
          n severa   a s    ado t n  ne er techno o  es
                                                                 ectron c    ear n   Serv ce    R  S   Rea      e   ross
                                                              Sett e ent    he ue  runcat on S ste   Mo   e  an  n
             an  n   has resu ted  n reduc n  costs drast ca    and has
                                                              s ste    e  t cards   red t  ards   re a d cards have a
         he  ed  enerate revenue throu h var ous channe s  As  er
          ast ava  a  e  nfor at on  the cost of a  an  transact on on   a ned   de acce tance  n  nd an  an s   hese are a
                                                              re ar a  e   and ar s  n  the d   ta  revo ut on  n  the
         Branch Ban  n   s est  ated to  e  n a ran e of Rs    to
                                                               an  n  sector   n  ne  an  n  has chan ed the face of
         Rs     h  e  t  s around Rs    to Rs    on A M  Rs   or  ess
                                                               an  n  and  rou ht a out a note orth  transfor at on  n
                                                              the  an  n  o erat ons
                                                               nd an   overn ent   s  a  ress ve     ro ot n   d   ta
                       A                                      transact ons   he  aunch of  n ted  a  ents  nterface
                       Senio  Mana e    a                     and  Bharat   nterface  for  Mone    B  M        at ona
                        nion  an  o   n ia                     a  ents  or orat on of  nd a        are s  n f cant ste s
                       S a     ainin   en  e   o  a a
                                                              for  nnovat on  n the  a  ent S ste s do a n       s a
                                                               o   e  nterface  here  eo  e can  a e  nstant funds


            2  | 2019 | JANUARY                                                            |  AN  N    NAN
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