Page 24 - Insurance Times May 2024
P. 24

The Evolution of


          Wellness-Linked



          Insurance



          Underwriting in India

                                                                                                   Rohit Boda
                                                                                         Group Managing Director
                                                                                                 J. B. Boda Group




           Amidst the ever-shifting terrain of insurance underwriting, India is witnessing a transformative
           evolution, particularly in the sphere of health and wellness. Departing from traditional methods
           reliant on age, gender, and medical history, insurers are embracing innovative approaches that
           intertwine wellness with underwriting.






         A         midst the ever-shifting terrain of insurance un-  policyholders' health and lifestyle habits. This wealth of data
                   derwriting, India is witnessing a transformative
                                                              enables tailored insurance premiums and benefits, promot-
                   evolution, particularly in the sphere of health and
                                                              ing healthier behaviours and reducing the risk of chronic
                   wellness. Departing from traditional methods
          reliant on age, gender, and medical history, insurers are  diseases.
          embracing innovative approaches that intertwine wellness  Promotion of Preventive Healthcare: By engaging with
          with underwriting. This shift towards wellness-linked under-  policyholders proactively, insurers can prevent health issues
          writing not only assesses an individual's current health sta-  from arising, leading to cost savings for both insurers and
          tus but also incentivizes and fosters healthier lifestyles. Com-  healthcare systems. This preventive approach enhances
          panies are experimenting with "Health Scores," akin to  overall well-being and reduces the burden of preventable
          "CIBIL" scores for credit health. The groundwork for this has  diseases.
          been laid through initiatives like "ABHA" - Health ID, under
          the Ayushman Bharat Digital Mission [ABDM], by the gov-  Empowerment & Accountability: Through active participa-
          ernment. This shift towards wellness-linked underwriting  tion in wellness programs, policyholders can lower premi-
          promises numerous benefits for both insurers and policyhold-  ums and access additional benefits. This mutual benefit fos-
          ers, extending beyond risk mitigation.              ters a sense of ownership over health and encourages in-
                                                              formed choices that positively impact well-being.
          Advantages of Wellness-Linked Under-
                                                              Enhanced Risk Management & Customer Engagement: By
          writing                                             focusing on prevention and wellness promotion, insurers can
          Utilizing Advanced Technology and Data Analytics: The  mitigate financial risks associated with chronic diseases.
          integration of wearable devices, health apps, and digital  Moreover, personalized wellness initiatives enhance cus-
          platforms allows insurers to access real-time insights into  tomer satisfaction, retention, and brand loyalty.

         22      May 2024     The Insurance Times
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