Page 42 - Insurance Times May 2024

D. Community Engagement (ABDM), ensuring end to end services from beneficiary
i. Local Health Structure and Community Group: They identification to an all-inclusive treatment in facilities
make use of already existing-community organisation connected to the DMPH. Tele-Manas activities are carried
such as the Mahila Arogya Samiti, Self Help Groups, out effectively and efficiently with the help of ABDM'S
Village Health Sanitation Nutrition Committee, etc. capabilities such as digital identification, electronic
Plan health camps, community gatherings, and signatures, paperless payments and secure digital storage
awareness campaigns to inform locals about Tele record. Tele MANAS seeks to reach the entire population
MANAS offerings. by utilizing the effective integration of AB-PMJAY with
ABDM, thereby promoting fair access to mental health
ii. ASHA Workers: To raise awareness of the Tele-MANAS services, enhancing outcomes, and cutting expenses.
among ASHA workers they conduct home visits, training
session. Employee of the ASHA worker can be very
important in raising awareness at the local level. Current Status of Tele MANAS
As per the active dashboard accessed on 29 April, 2024 from
E. Education Institutions - Tele MANAS website, the platform has received 900949+
total number of calls at 51Tele MANAS Cells active across
i. Schools: Work with educational institutions to
designate wellness and health ambassadors who are 23 Mentoring Institutes which fall under 05 Regional
qualified to recognize students who require mental Coordinating Centers all over India. The dashboard is very
health assessments. Educate teachers and students dynamic and presents the real time impact of the platform.
about mental health awareness through workshops. (Refer figure 4 below).

F. Health and Wellness Centres - Figure 4: Snapshot of Dynamic Dashboard of
i. Ayushman Bharat Health and Wellness Centres (AB- Tele MANAS with real time update
HWCs): Make Tele MANAS the destination for mental The List View
health consultation referrals. To make the most of Tele
MANAS services, teach medical officers and community
health officers at AB-HWCs.

G. Integration with District Mental Health
Programme (DMHP):
It is intended for Tele MANAS to be integrated with DMHP
services in order to enhance and add to them. In actuality,
Tele MANAS would function as the DMHP's "digital arm."
Depending on demand, DMHP staff members will offer Tier
2 Tele MANAS services. Callers who need complex
evaluations and management or urgent in-person
intervention will be directed to the closest in-person service
for a face-to-face consultation (Tier 2).

How does Tele MANAS Ensure a High Join
Tech inclusive last mile reach?
Tele MANAS functions on technology outreach which is Online Certificate Course on
robust and adaptable information and communication
technology (ICT) infrastructure. It is the large scale Marine Insurance
responsibility, in order to support the counselling services
across the states and UTs round the clock. The project aims
to expand its impact and reach through using the Ayushman For details please visit
Bharat Digital Mission (ABDM) framework. Tele-Manas may
use the current digital infrastructure by combining with the www.smartonlinecourse.co.in

The Insurance Times May 2024 39