Page 787 - Insurance Statistics 2021

Indian Non-life Insurance Industry
Yearbook 2018-19

The number and type of complaints received in Motor insurance during the year 2018-19 are as follows:
Chart 5.2

Chart 5.2.3 Motor Insurance
Complaints (2018-19)

Proposal related
Proposal related
0.8%
Others
Others 0.8%
13.3%
13.3%
Cover Note related
Cover Note related
0.6%
0.6%
Coverage related
Coverage related
0.5%
0.5%
Policy related
Policy related
18.7%
18.7%
Premium related
Premium related
2.2%
2.2%
Product related
Product related
0.5%
0.5%
Refund
Refund
2.6%
2.6%

Claim related
Claim related
60.7%
60.7%
Chart 5.1b

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